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Frequently asked questions

Can I bring food items to Norfolk Island?


Yes. You can bring all commercially packed food items excluding fresh fruit and vegetables. If you have a favourite food bring it along as it may not be available on island.




Will my apartment be air conditioned?


No. Air conditioning is banned on Norfolk Island due to the size and nature of our central diesel power station.




Who is Norfolk Island's airline?


Currently Air New Zealand services Norfolk Island up to 5 times a week. From Brisbane on Tuesday and Staurday and from Sydney on Monday and Friday (Sunday also during peak periods) please visit www.airnewzealand.com.au for more information or give Channers a call or email.




Will I be met at the airport?


Yes. You will be greeted by a tourism ambassador who will be directed to your transfer bus. At this point you will also be given your tickets for your free half day tour. We will be ready to meet you at the other end ready to settle you into your accommodation and sign you up for your vehicle.




Does Norfolk Island have 4G capability?


No. Currently most places on Norfolk are connected to satellite NBN. Your wifi connection at Channers will only work on the Channers property. Your wifi is free at Channers.




Is Norfolk Island part of Australia?


Yes. Norfolk Island is an external territory of Australia (since 1914) and uses Australian dollars and laws.




Do I need a passport to get to Norfolk Island?


No. The Australian government has made it possible to get to Norfolk Island with picture id, although a passport is desirable. Because departure is from the international terminal there is a dedicated departure point for passengers to Norfolk.




What can I do on Norfolk Island?


Hiking, buswalking, swimming, snorkelling, dining, relaxing, touring...and much more. Drop into the Tourism Information Centre and get a list of 100 things to do on Norfolk Island.




What is the weather like?


Norfolk Island is located in a temperate zone which translates to mild summers and winters and long spring's and autumn's. It can still be quite cool on the clifftops and beaches sometimes so ight layers are recommended. February and March are the most humid months.




Where is Norfolk Island?


Norfolk Island is located between New Zealand and New Caledonia on the Norfolk Ridge. It's latitude is 29 roughly equivalent to Ballina on Australia's east coast. Flight time is approximately 2 hours from Brisbane and Sydney.




How Is Channers On Norfolk Rated


Because the Star Rating system went out of business and has since been repurchased by another company Norfolk Island accommodation properties haven't been rated since 2013/14. We have decided that instead of being part of a system that is outdated we will self rate based on our own assessments and guest feedback and reviews. Our assessment includes unit appointment and renovations undertaken. Through this criteria we have decided to award Channers a three and a half pine tree rating which we think will give potential travellers a solid rating foundation to base their travelling decisions on.





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Norfolk Island

Call us to book

Aus: 02 5521 3000

Find us

144 Taylors Rd

Norfolk Island

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